Frequently Asked Questions
Q. How many alarms will I need?
The floor plan of the property will determine the number and type of Interconnect Smoke Alarms that will be needed. For example it is based on how many bedrooms, living areas and storage areas. In order to accurately determine how many Alarms are need then please use our contact page and we will assist you with the few questions on our contact form.
Q. Are your alarms compliant with AS3786:2014?
100%. We ensure that our products are certified and meet the latest Australian standard for the new stricter legislations. This is much better than older and outdated models on the market and still being sold are often only compliant to the older AS3786:1993 standard.
Q. Do I need an electrician?
It is just so easy for you to install an ISA Battery Powered Photoelectric Alarms as long as a hard wired design is not needed. A couple of screws and the snap-lock design will do the rest, but if an electrician is required then even that will be a easy process.
Q. What type of smoke alarm I have currently installed?
Each smoke detectors label should be clearly state if it is an ionisation or photoelectric smoke alarm, possibly just with the letters ‘P’ or ‘I’. However, if it is not clearly stated you will see a bright yellow ‘radiation’ symbol inside or on the back of an ionisation alarm.
Q. If my alarm is powered by the mains supply can I replace it with a battery powered one?
Alarms powered by the mains supply must be replaced by an alarm powered by the mains supply (wired AC) and this means that an electrician will be required to install that alarm but it will be a very simple and fast installation for any electrician.
Q. Will the neighbours home alarms set of my alarms or can the system get confused?
NO, not at all. Interconnect Smoke Alarms use a frequency to be paired to each other and all alarms in the property must be paired with a ‘master’ alarm. This is done once at the start so that only those alarms are assigned to that group to communicate.
Q. When do smoke alarms expire and need to be replaced?
The smoke alarms should be replaced 10 years from the manufacture date. On the back of the alarm will be a sticker that states the manufacture or expiration date. This may require clipping of or opening the alarm